Clothing Brand Email Templates

Role

UX Designer

Timeline

Jun-Aug 2025

Skills & Tools

HTML, CSS, Figma, Low/High Fidelity Prototyping, Marketing

Overview

I collaborated with a small clothing brand centered on faith and travel to design and develop their first set of responsive marketing email templates. The goal was to create a visually cohesive and flexible system of templates that could be reused for different customer touchpoints such as order confirmation, promotions, and announcements.

Purpose

Establish a consistent email communication system that reflected the brand's mission and visual identity

Context / Background

The clothing brand was preparing to launch its first online storefront and wanted to build brand recognition through cohesive email communication. There were no existing templates, so my task was to design a complete email system from scratch that could serve multiple purposes and adapt to the brand’s growing audience.

Problem Statement

The brand needed a way to communicate with customers consistently while maintaining a strong visual connection to its identity. Without templates, every email would have to be manually designed, leading to inconsistent layouts and messaging. The challenge was to create a modular set of templates that captured the brand’s tone of faith and travel, while being flexible enough for marketing and transactional use.

Research & Insights

I studied email designs from 10 other clothing brands and several tech-focused companies to understand effective hierarchy, spacing, and engagement strategies. I also used the brand’s existing mood board to guide color, typography, and image selection, ensuring alignment with their desired tone: calm, modern, and meaningful.

Key takeaways from research:

  • Balance white space and visuals for scannability

  • Keep typography simple but expressive

  • Use color and imagery to reflect brand purpose, not just decoration

Personas

  • Prospective Members: Want to quickly understand MKoBi’s mission, culture, and how to apply.

  • Current Members: Want to see themselves represented professionally and use the site for credibility when networking.

Design Process

Defining Scenarios

Each of the eight templates addressed a different user situation, including:

  • Welcome emails for new subscribers

  • Order confirmations and shipping updates

  • Product drops and seasonal promotions

  • Thank-you and loyalty messages


For new customers, I prioritized strong visual hooks and storytelling. For returning customers, the focus was clarity and useful information. Prototyping and Iteration


I created detailed layouts in Figma, refining hierarchy, spacing, and typography to ensure readability. The co-founders provided feedback on logo placement, verse integration, and tone. After aligning on visuals, I implemented the templates using HTML and CSS, adjusting for cross-client consistency.

Final Design / Outcome

The finished website presents MKoBi as a polished, credible organization.

  • Clear navigation and consistent color hierarchy

  • Modern typography and minimal black-gray palette

  • Interactive hover effects and structured member showcase

  • Streamlined application page with embedded timeline and resources

Reflection and Lessons Learned

This project taught me the balance between pixel precision and real-world flexibility. I initially spent too much time perfecting layouts in Figma and realized that email rendering requires adjustments in code regardless.


What I learned:

  • Coding for email design is far more restrictive than web design and requires careful testing

  • Compelling design is about guiding attention, not just aesthetics

  • Simplicity and clarity improve engagement, especially on mobile


I am proud of how the templates turned out and how they continue to serve as the brand’s main communication foundation.

© Jiwoo Baik 2025

© Jiwoo Baik 2025